The hotel was beautiful. The breakfast in the lounge was ok. The bacon wasn’t cooked well and the eggs were too soft. Overall, it was ok.
Valentina
สิงหาคม 2567
The staff were amazing. When they realised that it was my husband's birthday on the day that we checked-in, they upgraded us to a premium room and gave us a complimentary premium breakfast. They also followed this by having a birthday card and lovely passion fruit desert sent up to the room. Everyone, was polite, approachable and friendly during our stay. The room is spacious and clean with all required amenities within. They lighting was quite dim, but when we requested a lamp, this was provided with a 'no trouble' attitude. As was the same when we felt that the room was a little cold. A heater was brought up, which made all the difference. It was a particularly cold weekend, so I don't think the temperature of the room when we stayed was a normal issue.
Maria
มกราคม 2567
The staff were very nice and cooperative, and the rooms were very clean as well.
Huda
มีนาคม 2565
The location of the property is great. A 5 min short walk to Oxford Street, Selfridges and Marks & Spencer’s as well as many other places. All the staff were wonderful. We were hesitant to book because of some other reviews but happy we did! The a/c in the room wasn’t cooling when we were first got to the room. We immediately told the front desk and they took care of it right away. It ended up being cold in the room which was perfect in August. Breakfast was included and was very good. We enjoyed our stay. Our room faced the front street of the hotel.
Esther
กันยายน 2566
The place looks and feels luxurious. Everything is clean and very well maintained (the shower ceiling had a fresh coat of paint for instance and the bathtub was spotless white). The toilet has a bidet! With multiple user memory settings :D We even had our luggage carried to our room. Made us feel like VIPs... Breakfast was delicious. Each day served the same variety of food, ranging from bacon and sausages to cereals and pastries and machine capuchino) The staff was extremely friendly and helpful. Everything we asked for was addressed quickly and professionally. Room service has excellent food! It uses the Gordon Ramsay restaurant kitchen and you can order anything of the menu. Did it twice, got it fast, hot and delicious. We opted for the all day lounge access with cocktails - had some beers and even worked as dinner one of the nights. Located practically on Oxford street - great for shopping. The room was quiet and very comfortable.
Yakov
เมษายน 2565
at the executive lounge breakfast was generous and service was really good, too much people inside
Iva
พฤษภาคม 2567
Breakfast ordinary Location excellent
Hashem
พฤศจิกายน 2566
very clean excellent location friendly staff
Saad
กุมภาพันธ์ 2566
Location and rooms
Marc
มิถุนายน 2565
overall, we had a pleasant experience. The room was clean, the staff was friendly and helpful, and the location was convenient.
Mohammed
มีนาคม 2566